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PROPERTY DETAILS
Address:
109 E 42nd St Park Ave, New York
The Grand Hyatt is a deluxe hotel located on the east side of Midtown Manhattan. Unsurpassed elegance and service are yours when you stay at this landmark hotel on Park Avenue, adjacent to Grand Central Terminal.
The hotel features luxurious guest rooms, and for your dining pleasure, the Sun Garden puts New York City at your feet. Their elegant surroundings are perfect for lunch or dinner featuring international cuisine. The hotel features a dazzling atrium with a waterfall and a ballroom that is as it was in the 1920's. The hotel is just minutes from fine restaurants, shopping and entertainment.
Location: East Side - Midtown
Facilities
- Restaurant's
- AM/FM Clock Radio
- Lounge
- Fitness Centre
- Room Service
- In-Room Safe
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- Internet Access
- Coffee Bar
- Gift Shop
- Hairdryer
- Iron and Ironing Board
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Additional Information
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Virtual Tour
No virtual tour found for this property
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Customer reviews
A total of 5 customer reviews have been submitted for this property. All reviews are from Go America or Bon Voyage customers who have stayed at this hotel.
Average Ratings (out of 10)
| Standard of room: |
6.6 |
Hotel facilities: |
6.6 |
Hotel location: |
8.6 |
Staff/service: |
7.2 |
OVERALL RATING |
7.2 |
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Review 1 | JANET, CARDIFF | Submitted 21/09/2011 |
| Standard of room: 5 |
Hotel facilities: 3 |
Hotel location: 8 |
Staff/service: 4 |
OVERALL RATING: 3 |
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We chose this hotel for its position. I checked on the internet before we went and it stated that its refurbishment was due to end early September. This was far from the case. There were workmen and hanging drapes all over the place. There was very little room to sit down in reception, and the noise of drills everywhere. Many aspects of this hotel were not fit for purpose at present. We were given a 'refurbished' room on floor 31. There were no fire instructions there, no TV instructions or details of room service or facilities. Despite asking for them - particularly the fire instructions, nothing arrived. The decor was hideous (a matter of taste, I know) there were no drinking glasses in the room other than tooth glasses and no water was provided. I asked for towelling gowns, suggesting that as we were on floor 31 and if there was a fire alarm we would have to get dressed before making an escape, they didn't arrive either. The windows were filthy. The shower room (no bath) was minute. Generally, not really prepared for visitors. They also charged us for leaving our cases there until departure for the airport. Despite everything, this hotel's position is so good that we might consider going there again, but only after it had got over its teething troubles.
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Review 2 | RUTH, GLOSSOP | Submitted 12/11/2010 |
| Standard of room: 7 |
Hotel facilities: 6 |
Hotel location: 8 |
Staff/service: 8 |
OVERALL RATING: 8 |
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Review 3 | STEPHEN, SOUTHAMPTON | Submitted 23/09/2010 |
| Standard of room: 5 |
Hotel facilities: 6 |
Hotel location: 9 |
Staff/service: 5 |
OVERALL RATING: 7 |
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Hotel not undergoing refurbishment till next year. Not tea/coffee facilities available in the room.
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Review 4 | ROBERT, BRISTOL | Submitted 28/06/2010 |
| Standard of room: 6 |
Hotel facilities: 8 |
Hotel location: 8 |
Staff/service: 9 |
OVERALL RATING: 8 |
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Great location next to Grand Central Terminal, ideal for exploring NY by foot and Metro, and for getting to and from Newark Liberty AP. Very cramped bathroom, patch of nasty staining on ceiling. Shocking prices in restaurant - good job there was an infinite choices of eateries outside!
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Review 5 | TERENCE, ROWLEY REGIS | Submitted 30/03/2010 |
| Standard of room: 10 |
Hotel facilities: 10 |
Hotel location: 10 |
Staff/service: 10 |
OVERALL RATING: 10 |
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A first class hotel in the right location!!
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Property Location
Landmarks
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