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PROPERTY DETAILS
Address:
61 Exeter St. At Boylston, Boston
The Lenox, under family ownership for more than 35 years, has the personal attention and quiet, intimate atmosphere of a small, classic European hotel. Recognised for its gracious accommodations, The Lenox offers guests a full-range of services and amenities, from plush terry bathrobes to in-room fax machines and dual-line speaker phones.
Having just completed a three-year, multi-million hotel renovation that included all guest rooms, The Lenox is proud to offer guests the comfort of home with the services and amenities expected by today's traveller. Rooms feature a variety of soft colour schemes with brass chandeliers, crystal lamps and rich, dark wood furniture. Each guest bathroom features a mahogany and marble vanity with marble bath and floor.
Location: Back Bay Area
Facilities
- Restaurants
- Refrigerator
- Fitness Centre
- Internet Access
- Alarm Clock
- Hairdryer
| - Iron and Ironing Board
- Hotel Bar
- Room Service
- Cable TV
- CD Player
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Additional Information
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Virtual Tour
No virtual tour found for this property
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Customer reviews
A total of 17 customer reviews have been submitted for this property. All reviews are from Go America or Bon Voyage customers who have stayed at this hotel.
Average Ratings (out of 10)
| Standard of room: |
9.1 |
Hotel facilities: |
9.2 |
Hotel location: |
9.3 |
Staff/service: |
9.6 |
OVERALL RATING |
9.3 |
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Review 1 | LESLEY, CHICHESTER | Submitted 07/11/2011 |
| Standard of room: 10 |
Hotel facilities: 10 |
Hotel location: 10 |
Staff/service: 10 |
OVERALL RATING: 10 |
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Very clean, polite, very well organised specially with our suitcases. First class.
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Review 2 | MANDY, RUGBY | Submitted 10/10/2011 |
| Standard of room: 10 |
Hotel facilities: 10 |
Hotel location: 10 |
Staff/service: 10 |
OVERALL RATING: 10 |
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We had two wonderful stays at the start and end of our holiday. As they knew it was our wedding anniversary they upgraded us to a huge corner room and a bottle of wine and card in our room. Excellent customer service. The hotel was in a fantastic location on Back Bay, easy walk to everywhere and great restaurants nearby.
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Review 3 | PETER, SWINDON | Submitted 07/10/2011 |
| Standard of room: 9 |
Hotel facilities: 10 |
Hotel location: 10 |
Staff/service: 10 |
OVERALL RATING: 10 |
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Great hotel. Thoroughly enjoyed staying there and would return.
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Review 4 | MICHAEL, INVERURIE | Submitted 19/09/2011 |
| Standard of room: 8 |
Hotel facilities: 8 |
Hotel location: 9 |
Staff/service: 8 |
OVERALL RATING: 8 |
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Review 5 | LESLIE, SOUTHAMPTON | Submitted 14/09/2011 |
| Standard of room: 9 |
Hotel facilities: 9 |
Hotel location: 9 |
Staff/service: 10 |
OVERALL RATING: 9 |
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Excellent high standard, would highly recommend. Always helpful and very friendly.
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Review 6 | CLAIRE, EASTLEIGH | Submitted 01/09/2011 |
| Standard of room: 10 |
Hotel facilities: 10 |
Hotel location: 10 |
Staff/service: 10 |
OVERALL RATING: 10 |
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This hotel was amazing!! The children were met by a bell hop who presented them with fluffy red lobsters with a Lenox Hotel ribbons. They took us up to our beautiful room and presented them with a basket of gifts that had been chosen for them. A good quality t-shirt each, snacks, biscuits, m&m's, Boston salt water taffy etc. Just stuff to nibble on when they were in the room. The room and bathroom were beautifully furnished, very large, walk in wardrobe and with everything you might need (umbrella etc). They also had a long list of anything you might have forgotten or just fancied from their larder. Most was free or if it was a big item like silk tie or digital camera you could borrow it. We did not ask for anything but it wonderful to know that you could. They had cookies and iced tea in the lobby at tea time and free coffee in the morning - all free. The concierge lady was fantastic and sorted us out with maps and ideas and recommended a very good place to eat lobster that was authentic but also child friendly and not too expensive. We really loved the Lenox and Boston but we should have stayed longer. It is the best hotel I have ever stayed in! Free Wi-Fi in the rooms too!
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Review 7 | IAN, BRAINTREE | Submitted 25/08/2011 |
| Standard of room: 10 |
Hotel facilities: 10 |
Hotel location: 10 |
Staff/service: 10 |
OVERALL RATING: 10 |
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A superb hotel, wonderfully located, with highly attentive staff. I would happily return to the Lennox in the future. Rooms were spacious and very well furnished. Whilst being very centrally located the hotel was quiet at night and there was an air great luxury about everything here.
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Review 8 | LAURA, BIRMINGHAM | Submitted 12/08/2011 |
| Standard of room: 10 |
Hotel facilities: 10 |
Hotel location: 10 |
Staff/service: 10 |
OVERALL RATING: 10 |
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Beautifully restored historic hotel in a fantastic location for exploring the city. The staff are incredibly helpful, friendly and efficient and the restaurants are extremely high quality.
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Review 9 | ANNE, ROMSEY | Submitted 05/07/2011 |
| Standard of room: 8 |
Hotel facilities: 9 |
Hotel location: 9 |
Staff/service: 9 |
OVERALL RATING: 9 |
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Review 10 | ANNE, DOLLAR | Submitted 20/04/2011 |
| Standard of room: 10 |
Hotel facilities: 10 |
Hotel location: 10 |
Staff/service: 10 |
OVERALL RATING: 10 |
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Cannot praise this hotel enough. Staff were lovely. Food was great - we ate in hotel 2 nights. Fabulous location.
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Review 11 | DAVID, HARTLEPOOL | Submitted 15/11/2010 |
| Standard of room: 8 |
Hotel facilities: 9 |
Hotel location: 8 |
Staff/service: 10 |
OVERALL RATING: 9 |
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Fire alarm incident 5.00am - hotel compensated each room $50 - nice gesture.
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Review 12 | COLIN, FAREHAM | Submitted 02/11/2010 |
| Standard of room: 9 |
Hotel facilities: 8 |
Hotel location: 9 |
Staff/service: 9 |
OVERALL RATING: 9 |
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Fantastic location for seeing much of Boston on foot. Very helpful and friendly staff.
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Review 13 | ALAN, TELFORD | Submitted 26/10/2010 |
| Standard of room: 8 |
Hotel facilities: 8 |
Hotel location: 8 |
Staff/service: 10 |
OVERALL RATING: 8 |
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A distance to walk into Boston for the start of Freedom Trail etc. Not many restaurants in the vicinity. Irish bar/restaurant in the hotel was very good. Room very comfortable. Free Wi-Fi in bedroom - worked well.
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Review 14 | KIM, BEXHILL ON SEA | Submitted 22/10/2010 |
| Standard of room: 7 |
Hotel facilities: 7 |
Hotel location: 8 |
Staff/service: 9 |
OVERALL RATING: 8 |
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Lovely, warm, welcoming, unique and friendly hotel. Bedroom was clean, well equipped and had extra touches, such as a lovely turn down evening service and chocolates on pillows and a night time goodnight pillow - very sweet. Nothing was too much trouble for any of the staff.
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Review 15 | JANICE, SHIRLEY | Submitted 07/10/2010 |
| Standard of room: 8 |
Hotel facilities: 8 |
Hotel location: 8 |
Staff/service: 8 |
OVERALL RATING: 8 |
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A very friendly hotel staff were very helpful going out of their way to help, restaurant and bar great, would stay again.
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Review 16 | JULIAN, SOUTHAMPTON | Submitted 08/09/2010 |
| Standard of room: 10 |
Hotel facilities: 10 |
Hotel location: 10 |
Staff/service: 10 |
OVERALL RATING: 10 |
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Cannot put in words just how good this hotel is, our train was late because of the hurricane and because it was our wedding anniversary the Lenox gave us a free bar tab and free champagne and wine, This continued through out the holiday, AMAZING HOTEL and I am not easily pleased I would have scored 20 out of 10.
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Review 17 | CHAPLIN, SOUTHAMPTON | Submitted 04/12/2008 |
| Standard of room: 10 |
Hotel facilities: 10 |
Hotel location: 10 |
Staff/service: 10 |
OVERALL RATING: 10 |
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It probably sounds wildly exaggerated to give a hotel a '10' rating for everything but we honestly could not fault a thing. The room was lovely (the hotel had accommodated our requests for a high, quiet room), the bed was extremely comfortable (I'm very fussy!) and all the facilities were great. The staff could not have been more courteous, helpful, attentive or friendly - Jimmy, who has been there for almost 60 years, was a delight and everyone went out of their way to make our stay as perfect as possible. We felt as though we were friends being welcomed back for the twentieth time rather than first time guests in a strange hotel. I cannot recommend this hotel highly enough, not least for its position within the city and proximity to sights and transport links. Altogether an excellent establishment that made our holiday a real treat.
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