A total of 9 customer reviews have been submitted for this property. All reviews are from Go America or Bon Voyage customers who have stayed at this hotel.


Average Ratings (out of 10)

Standard of room:

9.6

Hotel facilities:

9.3

Hotel location:

8.3

Staff/service:

9.1

OVERALL RATING

9.0

Review 1

DEBBIE, SOUTHAMPTON

Submitted 02/09/2011

Standard of room: 9

Hotel facilities: 10

Hotel location: 10

Staff/service: 10

OVERALL RATING: 9

Room was not ready for us at 11.45 (night) still not cleaned after we were asked to wait - had to wait until 1.45 until cleaned - we were compensated after my husband complained.

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Review 2

PHILIP, SOUTHAMPTON

Submitted 01/09/2011

Standard of room: 10

Hotel facilities: 9

Hotel location: 8

Staff/service: 8

OVERALL RATING: 9

The standard of the suite that we were provided with cannot be faulted and was by far the best of the trip. The facilities particularly the pool were excellent, however the major conference facilities did detract a little bit from the experience and our experience when dealing with a relatively minor issue re room key could have been handled better. With regard to location in one aspect being the end of 'The Strip' it was quiet and little traffic, however we had to travel a fair distance to experience the rest of 'The Strip'.

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Review 3

MARK, CARMARTHEN

Submitted 31/08/2011

Standard of room: 10

Hotel facilities: 10

Hotel location: 7

Staff/service: 10

OVERALL RATING: 9

Excellent hotel, the location was to the south of the strip, not a problem usually, but being our first time in Vegas we underestimated the heat, which made it hard to walk anywhere. All the Vegas hotels looked good to be honest; the Mandalay pool complex was out of this world!

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Review 4

PETER, LONDON

Submitted 06/07/2011

Standard of room: 9

Hotel facilities: 9

Hotel location: 9

Staff/service: 9

OVERALL RATING: 9

Fantastic hotel at the end of the strip in Las Vegas. One could spend a few days there without leaving the hotel!

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Review 5

STEVEN, CHEADLE

Submitted 23/05/2011

Standard of room: 10

Hotel facilities: 9

Hotel location: 7

Staff/service: 8

OVERALL RATING: 8

Was upgraded to a Sky View suite which was a fantastic room.

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Review 6

ADAM, DURHAM

Submitted 19/05/2011

Standard of room: 10

Hotel facilities: 10

Hotel location: 10

Staff/service: 10

OVERALL RATING: 10

Probably the best hotel I’ve ever stayed at. Would recommend to anyone. Cannot fault hotel, location, staff or rooms at all. Superb.

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Review 7

IAN, LONDON

Submitted 30/09/2010

Standard of room: 10

Hotel facilities: 7

Hotel location: 10

Staff/service: 9

OVERALL RATING: 9

Hotel was very luxurious with the beach/pool facility being an added bonus. Our deluxe room was an amazing experience. Location is at the top of the strip (with price to match).

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Review 8

GAVIN, SOUTHAMPTON

Submitted 27/09/2010

Standard of room: 10

Hotel facilities: 10

Hotel location: 7

Staff/service: 9

OVERALL RATING: 9

The most beautiful hotel with a stunning set of pools. Incredible views from the rooms (floor to ceiling / wall to wall windows) - our room pointed southeast with views across the valley to the mountains in the distance, overlooking the pools - treated to views of a poolside rock concert one night! Being the most southerly hotel on the strip, by foot you are a good 20 minute walk past the Luxor & Excalibur to where the concentration of hotels & shops begin. Quite a distance in the heat. This is the only reason for a 9 rather than a 10. Next time we will use the metro that runs from Mandalay Bay northwards (terminates at the Excalibur). Resort fee $15 per day.

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Review 9

STACEY, WELWYN GARDEN CITY

Submitted 24/10/2008

Standard of room: 8

Hotel facilities: 10

Hotel location: 7

Staff/service: 9

OVERALL RATING: 9

No comment submitted

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