A total of 6 customer reviews have been submitted for this property. All reviews are from Go America or Bon Voyage customers who have stayed at this hotel.


Average Ratings (out of 10)

Standard of room:

6.7

Hotel facilities:

8.2

Hotel location:

8.7

Staff/service:

7.3

OVERALL RATING

7.8

Review 1

ISOBEL, NEWTOWNARDS

Submitted 14/07/2010

Standard of room: 8

Hotel facilities: 9

Hotel location: 9

Staff/service: 8

OVERALL RATING: 8

$42 a night resort fee, on top of what I had already paid. Fantastic pool and gym facilities! No fridge in room. Located on the strip with a free tram to other, linking hotels, such as the Bellagio which also links to Caesar’s Palace, so it's very easy to get around the other hotels.

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Review 2

ROBERT, BRISTOL

Submitted 28/06/2010

Standard of room: 5

Hotel facilities: 8

Hotel location: 8

Staff/service: 7

OVERALL RATING: 6

We were disappointed to be told on arrival about the additional non-negotiable 'resort fee' of $14.50/night which I don't remember reading about in the 'small print'. Room decor and bathroom fittings were looking a little tired.

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Review 3

HAYLEY, WHITEHILL

Submitted 22/06/2010

Standard of room: 5

Hotel facilities: 8

Hotel location: 9

Staff/service: 5

OVERALL RATING: 7

I don't think we got off to a particularly good start to the Monte Carlo when we were charged $58 for the hotel to provide us with water in our room, newspaper, the use of the gym, internet if you have your own laptop to plug into their internet facility - in the four nights that we stayed at this hotel we only had our water replaced once, never received a newspaper, my husband was nearly refused use of the gym once because the booking was under my maiden name and not our married name (this was only because everywhere requires ID) and we did not have a laptop with us because funnily enough we were on holiday! Unfortunately this charge is not optional and you have no choice, the only other use of the internet was very very expensive. After I expressed my dissatisfaction at this charge we were given an upgrade on our room we were given a room five floors higher than the original booking, unfortunately it really didn't mean anything because our room looked over the back of the hotel. If you really like gambling it has plenty of facility for that, the restaurants are ok but again quite expensive. It is in a good location to all the named hotels all within walking distance except the Stratosphere Tower. The concierges are good and very informative. The pool facilities are good and well serviced with pool towels drinks etc. The best part of this hotel was its location.

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Review 4

CHRIS, NESTON

Submitted 01/06/2010

Standard of room: 9

Hotel facilities: 9

Hotel location: 9

Staff/service: 8

OVERALL RATING: 9

No comment submitted

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Review 5

JANICE, CHEPSTOW

Submitted 27/05/2010

Standard of room: 7

Hotel facilities: 8

Hotel location: 9

Staff/service: 9

OVERALL RATING: 8

This hotel was the only one that did not provide any coffee making facilities in the room and charged for the bottle water which was left in the room every day ($12.95 per day). The hotel is at the quieter end of the strip but local free shuttle connected to the hotel made it easier to get to the centre of the strip. Would recommend anybody taking a helicopter trip to the Grand Canyon, experience not to be missed. You arrange this for us prior to us going and this was cheaper than could be booked in Las Vegas.

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Review 6

CHRISTINE, ELLESMERE PORT

Submitted 26/05/2010

Standard of room: 6

Hotel facilities: 7

Hotel location: 8

Staff/service: 7

OVERALL RATING: 9

This rating is based a lot on the fact that we had a suite.

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