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PROPERTY DETAILS
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SERRANO HOTEL SAN FRANCISCO
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Address:
405 Taylor Street, San Francisco
This San Francisco hotel embodies the spirit of the city. A beautifully restored 17-story Spanish revival building, the Serrano Hotel offers a sense of fun and escape from the ordinary, while symbolising everything that is San Francisco. Located at Taylor and O'Farrell Streets, this boutique hotel provides an excellent starting point for all the City's goings-on being just three blocks from Union Square and the Theatre District.
Location: Union Square Area
Facilities
- Bathrobes
- Fitness Center
- In Room Safe
- Internet Access
- Room Service
| - Cable TV
- Hairdryer
- In Room Spa Services
- Iron and Ironing Board
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Additional Information
Customer reviews
A total of 16 customer reviews have been submitted for this property. All reviews are from Go America or Bon Voyage customers who have stayed at this hotel.
Average Ratings (out of 10)
| Standard of room: |
7.9 |
Hotel facilities: |
8.1 |
Hotel location: |
7.9 |
Staff/service: |
8.6 |
OVERALL RATING |
8.1 |
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Review 1 | GORDON, STAFFORD | Submitted 15/11/2010 |
| Standard of room: 9 |
Hotel facilities: 9 |
Hotel location: 8 |
Staff/service: 9 |
OVERALL RATING: 9 |
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Excellent hotel good sized room’s comfortable beds. Ideal location for visiting all the sites of San Francisco, staff extremely friendly and helpful.
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Review 2 | ALEXANDRA, BRAINTREE | Submitted 18/10/2010 |
| Standard of room: 9 |
Hotel facilities: 9 |
Hotel location: 10 |
Staff/service: 9 |
OVERALL RATING: 9 |
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There was a lot of scaffolding around the hotel (which we were warned about) but that didn't take away from the elegence of the hotel. It was excellent, room and view were fantastic. Staff very helpful and just a short walk from Union Square. Glad Andrea picked a hotel near Union rather than Fisherman's Wharf as although we loved it there definately happier to stay where we were. Great hotel.
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Review 3 | JEANETTE, LIVERPOOL | Submitted 23/09/2010 |
| Standard of room: 10 |
Hotel facilities: 10 |
Hotel location: 10 |
Staff/service: 10 |
OVERALL RATING: 10 |
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Staff were absolutely fantastic - always wanted to help and really friendly.
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Review 4 | RUSSELL, BASINGSTOKE | Submitted 22/09/2010 |
| Standard of room: 8 |
Hotel facilities: 7 |
Hotel location: 8 |
Staff/service: 7 |
OVERALL RATING: 7 |
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Just around the corner from Union square where all the shops are.
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Review 5 | NICOLE, MANSFIELD | Submitted 22/09/2010 |
| Standard of room: 9 |
Hotel facilities: 9 |
Hotel location: 8 |
Staff/service: 9 |
OVERALL RATING: 9 |
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I was really worried about this hotel after reading on Trip Advisor and various internet sites, but when I got there this hotel was great, it was in the ideal location near Union Square the facilities was second to none.
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Review 6 | BRIAN, LIVERPOOL | Submitted 15/09/2010 |
| Standard of room: 9 |
Hotel facilities: 9 |
Hotel location: 10 |
Staff/service: 10 |
OVERALL RATING: 9 |
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Hotel was going through refurbishment. No disruption to our stay at all. Hotel reception was immaculate. Rooms were great. Ideal location. Really friendly staff. Would definitely stay here again and recommend to other travellers.
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Review 7 | JOHN, BRISTOL | Submitted 13/09/2010 |
| Standard of room: 9 |
Hotel facilities: 9 |
Hotel location: 10 |
Staff/service: 10 |
OVERALL RATING: 9 |
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Excellent central location. Easy access from airport via BART to Powell Street. Free wine during "happy hour" 5-6 pm.
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Review 8 | ANGELA, REDNAL | Submitted 24/08/2010 |
| Standard of room: 5 |
Hotel facilities: 6 |
Hotel location: 6 |
Staff/service: 7 |
OVERALL RATING: 6 |
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A small room with one double bed for us both to share - a surprise to all other rooms that were large and provided two double beds. This room was quite a squash with a very small bathroom. Work was being carried out on the hotel while we were there too so scaffolding wrapped around the whole building making it difficult to find the hotel when we first arrived. Staff were friendly and hotel services were good. The included breakfast was just a bagel/croissant so wasn't that impressive and was quite expensive beyond this. Location was good although right in the residential area and was quite intimidating to walk the streets surrounding the hotel late at night.
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Review 9 | SALLY, RAMSBOTTOM | Submitted 24/08/2010 |
| Standard of room: 7 |
Hotel facilities: 7 |
Hotel location: 9 |
Staff/service: 8 |
OVERALL RATING: 8 |
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Hotel was very clean and rooms comfortable, although a bit on small side. Continental breakfast was very good.
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Review 10 | PETE, GATESHEAD | Submitted 20/08/2010 |
| Standard of room: 7 |
Hotel facilities: 8 |
Hotel location: 8 |
Staff/service: 9 |
OVERALL RATING: 8 |
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Review 11 | DAVID, TARPORLEY | Submitted 09/08/2010 |
| Standard of room: 9 |
Hotel facilities: 9 |
Hotel location: 6 |
Staff/service: 10 |
OVERALL RATING: 9 |
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We arrived quite late in the day, with our luggage still in Frankfurt. The staff were really helpful and upgraded our room to a suite. The hotel is looks marvellous inside, and our room was of a very high standard. Currently the outside is being renovated, so I can't really comment on that. It didn't spoil our visit in any way. The only issue with the hotel is its location. It is very near to the Tenderloin section of the city, which can quite intimidating at night. As long as you head towards Union Square you'll be fine. It's also worth noting that Dottie's Cafe is right around the corner - you'll have to queue early, but it's worth it for one of the best breakfasts you'll have in California.
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Review 12 | MICHAEL, SHEFFIELD | Submitted 09/08/2010 |
| Standard of room: 8 |
Hotel facilities: 8 |
Hotel location: 5 |
Staff/service: 8 |
OVERALL RATING: 6 |
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Review 13 | ADAM, WINCHESTER | Submitted 22/07/2010 |
| Standard of room: 8 |
Hotel facilities: 8 |
Hotel location: 9 |
Staff/service: 8 |
OVERALL RATING: 8 |
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Review 14 | DENISE, HEMEL HEMPSTEAD | Submitted 07/07/2010 |
| Standard of room: 5 |
Hotel facilities: 6 |
Hotel location: 8 |
Staff/service: 9 |
OVERALL RATING: 8 |
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Very old hotel which was being renovated. So scaffolding on building. Room was small and you couldn't open windows. Room was clean and staff were very helpful and friendly. Had continental breakfast which was included and was very good. Situated near Union Square so Macy’s and designer shops not too far. Lots of places to eat and trams and buses easy to catch. I would advise to catch a bus rather than the tram as there was always a queue and packed.
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Review 15 | KENNETH, SCUNTHROPE | Submitted 24/06/2010 |
| Standard of room: 7 |
Hotel facilities: 8 |
Hotel location: 7 |
Staff/service: 7 |
OVERALL RATING: 7 |
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Location OK, handy for trams to downtown / Fishermans Wharf. Food / Drinks expensive. Hotel information on local eating and leisure activities poor. Room on third floor small.
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Review 16 | RICHARD, PLYMOUTH | Submitted 17/05/2010 |
| Standard of room: 7 |
Hotel facilities: 7 |
Hotel location: 4 |
Staff/service: 7 |
OVERALL RATING: 7 |
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Nice hotel, rather let down by the location which is very close to one of the areas of San Francisco you don't want to visit! Good Wi-Fi for iPhone etc.
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Property Location
Landmarks
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