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PROPERTY DETAILS
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SERRANO HOTEL SAN FRANCISCO
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Address:
405 Taylor Street, San Francisco
This San Francisco hotel embodies the spirit of the city. A beautifully restored 17-story Spanish revival building, the Serrano Hotel offers a sense of fun and escape from the ordinary, while symbolising everything that is San Francisco. Located at Taylor and O'Farrell Streets, this boutique hotel provides an excellent starting point for all the City's goings-on being just three blocks from Union Square and the Theatre District.
Location: Union Square
Renovation & Hotel Information
The hotel has begun making enhancements to the exterior, which includes washing, painting and window replacements. The window replacement will start in September 2010 and will be finished in February 2011. In order to minimise impact on guest they will be located on the side of the hotel where the work is not being conducted.
Work will be carried out Monday-Friday, 9am - 5.30pm.
Facilities
- Bathrobes
- Fitness Center
- In Room Safe
- Internet Access
- Room Service
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- Hairdryer
- In Room Spa Services
- Iron and Ironing Board
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Additional Information
Customer reviews
A total of 9 customer reviews have been submitted for this property. All reviews are from Go America or Bon Voyage customers who have stayed at this hotel.
Average Ratings (out of 10)
| Standard of room: |
7.0 |
Hotel facilities: |
7.4 |
Hotel location: |
6.9 |
Staff/service: |
8.1 |
OVERALL RATING |
7.4 |
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Review 1 | ANGELA, REDNAL | Submitted 24/08/2010 |
| Standard of room: 5 |
Hotel facilities: 6 |
Hotel location: 6 |
Staff/service: 7 |
OVERALL RATING: 6 |
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A small room with one double bed for us both to share - a surprise to all other rooms that were large and provided two double beds. This room was quite a squash with a very small bathroom. Work was being carried out on the hotel while we were there too so scaffolding wrapped around the whole building making it difficult to find the hotel when we first arrived. Staff were friendly and hotel services were good. The included breakfast was just a bagel/croissant so wasn't that impressive and was quite expensive beyond this. Location was good although right in the residential area and was quite intimidating to walk the streets surrounding the hotel late at night.
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Review 2 | SALLY, RAMSBOTTOM | Submitted 24/08/2010 |
| Standard of room: 7 |
Hotel facilities: 7 |
Hotel location: 9 |
Staff/service: 8 |
OVERALL RATING: 8 |
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Hotel was very clean and rooms comfortable, although a bit on small side. Continental breakfast was very good.
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Review 3 | PETE, GATESHEAD | Submitted 20/08/2010 |
| Standard of room: 7 |
Hotel facilities: 8 |
Hotel location: 8 |
Staff/service: 9 |
OVERALL RATING: 8 |
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Review 4 | DAVID, TARPORLEY | Submitted 09/08/2010 |
| Standard of room: 9 |
Hotel facilities: 9 |
Hotel location: 6 |
Staff/service: 10 |
OVERALL RATING: 9 |
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We arrived quite late in the day, with our luggage still in Frankfurt. The staff were really helpful and upgraded our room to a suite. The hotel is looks marvellous inside, and our room was of a very high standard. Currently the outside is being renovated, so I can't really comment on that. It didn't spoil our visit in any way. The only issue with the hotel is its location. It is very near to the Tenderloin section of the city, which can quite intimidating at night. As long as you head towards Union Square you'll be fine. It's also worth noting that Dottie's Cafe is right around the corner - you'll have to queue early, but it's worth it for one of the best breakfasts you'll have in California.
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Review 5 | MICHAEL, SHEFFIELD | Submitted 09/08/2010 |
| Standard of room: 8 |
Hotel facilities: 8 |
Hotel location: 5 |
Staff/service: 8 |
OVERALL RATING: 6 |
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Review 6 | ADAM, WINCHESTER | Submitted 22/07/2010 |
| Standard of room: 8 |
Hotel facilities: 8 |
Hotel location: 9 |
Staff/service: 8 |
OVERALL RATING: 8 |
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Review 7 | DENISE, HEMEL HEMPSTEAD | Submitted 07/07/2010 |
| Standard of room: 5 |
Hotel facilities: 6 |
Hotel location: 8 |
Staff/service: 9 |
OVERALL RATING: 8 |
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Very old hotel which was being renovated. So scaffolding on building. Room was small and you couldn't open windows. Room was clean and staff were very helpful and friendly. Had continental breakfast which was included and was very good. Situated near Union Square so Macy’s and designer shops not too far. Lots of places to eat and trams and buses easy to catch. I would advise to catch a bus rather than the tram as there was always a queue and packed.
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Review 8 | KENNETH, SCUNTHROPE | Submitted 24/06/2010 |
| Standard of room: 7 |
Hotel facilities: 8 |
Hotel location: 7 |
Staff/service: 7 |
OVERALL RATING: 7 |
Location OK, handy for trams to downtown / Fishermans Wharf. Food / Drinks expensive. Hotel information on local eating and leisure activities poor. Room on third floor small.
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Review 9 | RICHARD, PLYMOUTH | Submitted 17/05/2010 |
| Standard of room: 7 |
Hotel facilities: 7 |
Hotel location: 4 |
Staff/service: 7 |
OVERALL RATING: 7 |
Nice hotel, rather let down by the location which is very close to one of the areas of San Francisco you don't want to visit! Good Wi-Fi for iPhone etc.
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Property Location
Landmarks
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